Abstract
How people think and act is influenced by their transient mood state. Different moods stimulate different (thought/action) tendencies, such as the tendency to be attentive (when cheerful), to be cautious (whenanxious), or to be impatient (when agitated). To support an understandingof how mood can inform user-centered design, this paper reports an exploratorystudy that revealed the diverse scope of these mood-stimulated human tendencies. The questionnaire study (N = 43) examined the relationships
between 20 moods and 68 distinct tendencies. Significant moodeffects were found for all tendencies, indicating that different moods are associated with different tendencies. A Correspondence Analysis generateda visual overview of these relationships. In addition, a Factor Analysis found nine generic dimensions of mood-stimulated tendencies. In user-centered design, these results can support communications about user mood with team-members, end-users and other stakeholders. Based on the study results,
a creative design tool is introduced. It aims to enable designers and service providers to become better aware of, and adequately respond to, the dynamics of mood-stimulated user preferences, feelings, and actions during the design process.
between 20 moods and 68 distinct tendencies. Significant moodeffects were found for all tendencies, indicating that different moods are associated with different tendencies. A Correspondence Analysis generateda visual overview of these relationships. In addition, a Factor Analysis found nine generic dimensions of mood-stimulated tendencies. In user-centered design, these results can support communications about user mood with team-members, end-users and other stakeholders. Based on the study results,
a creative design tool is introduced. It aims to enable designers and service providers to become better aware of, and adequately respond to, the dynamics of mood-stimulated user preferences, feelings, and actions during the design process.
Original language | English |
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Pages (from-to) | 167-187 |
Number of pages | 21 |
Journal | She Ji: The Journal of Design, Economics, and Innovation |
Volume | 5 |
Issue number | 3 |
DOIs | |
Publication status | Published - 2019 |
Keywords
- User-centered design
- Mood-stimulated tendencies
- Dynamic user profiling
- Affective personas