The yield shift theory of satisfaction and its application to the IS/IT domain

RO Briggs, BA Reinig, GJ de Vreede

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Original languageEnglish
Title of host publicationInformation Systems Theory
EditorsYK Dwivendi, MR Wade, SL Schneberger
Place of PublicationNew York
PublisherSpringer
Pages185-217
ISBN (Print)978-1-4419-9706-7
DOIs
Publication statusPublished - 2011

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