Towards a framework for cloud computing use by governments: Leaders, followers and laggers

Luiz Pinheiro Junior, Maria Alexandra Cunha, Marijn Janssen, Ricardo Matheus

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

Abstract

There are large varieties of governmental organizations using clouds in different ways. The purpose of this article is to explore and classify the types of public organizations using cloud computing. This will help to improve our understanding of cloud adoption and use by governments. For this, a systematic review of literature on cloud government (CloudGov) was performed by searching for articles in several databases. The review resulted into the main elements of the framework for classifying cloud use. In addition, using diffusion of innovation and institutional theory a categorization of public organizations was made. When applying the CloudGov framework empirically in government organizations, we identified three types of organizations: Leaders, Followers and Laggers. The types differ in various ways including their technology expertise, attitude towards innovation and level of political support. In further research, we recommend investigating which drivers influence the type of CloudGov users and generalize the framework to other contexts.

Original languageEnglish
Title of host publicationProceedings of the 21st Annual International Conference on Digital Government Research
Subtitle of host publicationIntelligent Government in the Intelligent Information Society, DGO 2020
EditorsSeok-Jin Eom, Jooho Lee
PublisherAssociation for Computing Machinery (ACM)
Pages155-163
Number of pages9
ISBN (Electronic)9781450387910
DOIs
Publication statusPublished - 2020
Event21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020 - Seoul, Korea, Republic of
Duration: 15 Jun 202019 Jun 2020

Publication series

NameACM International Conference Proceeding Series

Conference

Conference21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020
CountryKorea, Republic of
CitySeoul
Period15/06/2019/06/20

Keywords

  • Adoption
  • Cloud Computing
  • CloudGov
  • Framework
  • Government
  • Use

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    Pinheiro Junior, L., Alexandra Cunha, M., Janssen, M., & Matheus, R. (2020). Towards a framework for cloud computing use by governments: Leaders, followers and laggers. In S-J. Eom, & J. Lee (Eds.), Proceedings of the 21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020 (pp. 155-163). (ACM International Conference Proceeding Series). Association for Computing Machinery (ACM). https://doi.org/10.1145/3396956.3396989