@inproceedings{a0f62102209d4d9eb16718c7dea45e23,
title = "Towards a framework for cloud computing use by governments: Leaders, followers and laggers",
abstract = "There are large varieties of governmental organizations using clouds in different ways. The purpose of this article is to explore and classify the types of public organizations using cloud computing. This will help to improve our understanding of cloud adoption and use by governments. For this, a systematic review of literature on cloud government (CloudGov) was performed by searching for articles in several databases. The review resulted into the main elements of the framework for classifying cloud use. In addition, using diffusion of innovation and institutional theory a categorization of public organizations was made. When applying the CloudGov framework empirically in government organizations, we identified three types of organizations: Leaders, Followers and Laggers. The types differ in various ways including their technology expertise, attitude towards innovation and level of political support. In further research, we recommend investigating which drivers influence the type of CloudGov users and generalize the framework to other contexts.",
keywords = "Adoption, Cloud Computing, CloudGov, Framework, Government, Use",
author = "{Pinheiro Junior}, Luiz and {Alexandra Cunha}, Maria and Marijn Janssen and Ricardo Matheus",
note = "Green Open Access added to TU Delft Institutional Repository {\textquoteleft}You share, we take care!{\textquoteright} – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.; 21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020 ; Conference date: 15-06-2020 Through 19-06-2020",
year = "2020",
doi = "10.1145/3396956.3396989",
language = "English",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery (ACM)",
pages = "155--163",
editor = "Seok-Jin Eom and Jooho Lee",
booktitle = "Proceedings of the 21st Annual International Conference on Digital Government Research",
address = "United States",
}