Abstract
The chapter explains that the single typical user of open government data does not exist. Therefore, data suppliers should take a five-step approach in the design of the user oriented policy: (1) define its objective(s) of open data, (2) recognise and identify the user types needed to arrive at the objectives, (3) assess the appropriateness of the identified users, (5) satisfy the needs. Although it will always be a challenging endeavour to satisfy all users to the fullest extent of their needs and/or demands, it is recommended to involve users in the decision-making processes related to open data: a shift from supply-to user-driven open data provision is a key step in open data management.
| Original language | English |
|---|---|
| Title of host publication | Open Data Exposed |
| Editors | Bastiaan Van Loenen, Glenn Vancauwenberghe, Joep Crompvoets |
| Place of Publication | The Hague |
| Publisher | TMC Asser Press |
| Pages | 33-53 |
| ISBN (Electronic) | 978-94-6265-261-3 |
| ISBN (Print) | 978-94-6265-260-6 |
| DOIs | |
| Publication status | Published - 2018 |
Publication series
| Name | Information Technology and Law Series |
|---|---|
| Publisher | TMC Asser presss |
| Volume | 30 |
Bibliographical note
Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-careOtherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Keywords
- open data
- user
- strategy