Trade-offs in designing ICT platforms for independent living services

Mark De Reuver, Wally Keijzer-Broers

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

Bringing independent living services to market requires common service platforms that connect service providers to elderly people and informal carers. Realizing such common service platforms is challenging as issues like organizing model openness, governance and subsidization models have to be decided upon. This paper elicits trade-offs in designing ICT platforms for independent living services by developing three generic value network configurations. We do so through an action design research project in which series of workshops and stakeholder interviews are done. Analysis of the case suggests several core dilemmas for realizing ICT platforms for independent living services. Besides contributing to academic theories on ICT platforms, we also provide practical recommendations on how to realize the potential of independent living.

Original languageEnglish
Title of host publicationProceedings of 2015 IEEE International Conference on Engineering, Technology and Innovation/ International Technology Management Conference, ICE/ITMC 2015
PublisherIEEE
ISBN (Electronic)9781467371568
DOIs
Publication statusPublished - 2016
EventIEEE International Conference on Engineering, Technology and Innovation/ International Technology Management Conference, ICE/ITMC 2015 - Belfast, United Kingdom
Duration: 22 Jun 201524 Jun 2015

Conference

ConferenceIEEE International Conference on Engineering, Technology and Innovation/ International Technology Management Conference, ICE/ITMC 2015
Abbreviated titleICE/ITMC
Country/TerritoryUnited Kingdom
CityBelfast
Period22/06/1524/06/15

Keywords

  • digital platforms
  • ICT platform
  • Independent living

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