Understanding the impact of digital service failure on users: Integrating Tan's failure and DeLone and McLean's success model

Syed Ziaul Mustafa, Arpan Kumar Kar*, M. F.W.H.A. Janssen

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

43 Citations (Scopus)
49 Downloads (Pure)

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