Use of workplace evaluations in briefing and design

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Abstract

Many organizations are engaged in organizational change, adopting new management styles and new ways of working. Innovative workplace design is used to facilitate organizational change, to improve user satisfaction and labour productivity, and to lower facility costs. Although some research has been done into the use and experience of new offices, there is still a need for sound data about the real effects on organizational goals and employee satisfaction. For this reason, the Center for People and Buildings in Delft has developed an instrument for a diagnostic Post-Occupancy Evaluation (POE). This tool has been tested in a number of case studies. This paper presents the structure of the tool and reflects on the usability of POE-data to indicate problems in the present situation, to evaluate the effects of design interventions, and to support future decisions in briefing, design and management of office buildings.
Original languageEnglish
Title of host publicationChanging user demands on buildings;needs for lifecycle planning and management
EditorsTore I. Haugen, Anita Moum, Jan Brochner
Place of PublicationTrondheim
PublisherNTNU
Pages523-532
Number of pages10
ISBN (Print)8275510317
Publication statusPublished - 2006
EventTrondheim Intern. Symposium - Trondheim
Duration: 12 Jun 200614 Jun 2006

Conference

ConferenceTrondheim Intern. Symposium
Period12/06/0614/06/06

Keywords

  • workplaces
  • performance
  • evaluation
  • briefing

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    van der Voordt, DJM. (2006). Use of workplace evaluations in briefing and design. In T. I. Haugen, A. Moum, & J. Brochner (Eds.), Changing user demands on buildings;needs for lifecycle planning and management (pp. 523-532). NTNU.