TY - GEN
T1 - Using human-in-the-loop and explainable AI to envisage new future work practices
AU - Tsiakas, Konstantinos
AU - Murray-Rust, Dave
PY - 2022
Y1 - 2022
N2 - In this paper, we discuss the trends and challenges of the integration of Artificial Intelligence (AI) methods in the workplace. An important aspect towards creating positive AI futures in the workplace is the design of fair, reliable and trustworthy AI systems which aim to augment human performance and perception, instead of replacing them by acting in an automatic and non-transparent way. Research in Human-AI Interaction has proposed frameworks and guidelines to design transparent and trustworthy human-AI interactions. Considering such frameworks, we discuss the potential benefits of applying human-in-the-loop (HITL) and explainable AI (XAI) methods to define a new design space for the future of work. We illustrate how such methods can create new interactions and dynamics between human users and AI in future work practices.
AB - In this paper, we discuss the trends and challenges of the integration of Artificial Intelligence (AI) methods in the workplace. An important aspect towards creating positive AI futures in the workplace is the design of fair, reliable and trustworthy AI systems which aim to augment human performance and perception, instead of replacing them by acting in an automatic and non-transparent way. Research in Human-AI Interaction has proposed frameworks and guidelines to design transparent and trustworthy human-AI interactions. Considering such frameworks, we discuss the potential benefits of applying human-in-the-loop (HITL) and explainable AI (XAI) methods to define a new design space for the future of work. We illustrate how such methods can create new interactions and dynamics between human users and AI in future work practices.
KW - Explainable AI
KW - Future of Work
KW - Human-AI Interaction
KW - Human-in-the-Loop
UR - http://www.scopus.com/inward/record.url?scp=85134432782&partnerID=8YFLogxK
U2 - 10.1145/3529190.3534779
DO - 10.1145/3529190.3534779
M3 - Conference contribution
AN - SCOPUS:85134432782
T3 - ACM International Conference Proceeding Series
SP - 588
EP - 594
BT - Proceedings of the 15th International Conference on PErvasive Technologies Related to Assistive Environments, PETRA 2022
PB - ACM
T2 - 15th International Conference on PErvasive Technologies Related to Assistive Environments, PETRA 2022
Y2 - 29 June 2022 through 1 July 2022
ER -