Value Parameters

Theo van der Voordt, Per Anker Jensen

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific


This chapter explains the third part of the generalised Value Adding Management model, i.e. “Added Value” or “Outcome”, in a FM and CREM context. It gives an overview of the different added value parameters that have been included in various studies on the added value of FM and CREM and presents the results from our recent research on how FM and CREM practitioners in Denmark and the Netherlands prioritize added value parameters. Based on literature and our recent research we have made a selection of 12 added value parameters, which form the basis for the chapters in part II. The chapter is finished by showing how added value can be measured according to the literature and how it is measured in practice.
Original languageEnglish
Title of host publicationFacilities Management and Corporate Real Estate Management as Value Drivers
Subtitle of host publicationHow to measure and manage adding value
EditorsPer Anker Jensen, Theo van der Voordt
Place of PublicationLondon
PublisherRoutledge - Taylor & Francis Group
ISBN (Print)978-1-138-24387-3
Publication statusPublished - 2016


  • Performance measurement
  • Prioritized values
  • Added value parameters
  • Measuring added value
  • Performance indicators


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