Abstract
This chapter explains the third part of the generalised Value Adding Management model, i.e. “Added Value” or “Outcome”, in a FM and CREM context. It gives an overview of the different added value parameters that have been included in various studies on the added value of FM and CREM and presents the results from our recent research on how FM and CREM practitioners in Denmark and the Netherlands prioritize added value parameters. Based on literature and our recent research we have made a selection of 12 added value parameters, which form the basis for the chapters in part II. The chapter is finished by showing how added value can be measured according to the literature and how it is measured in practice.
| Original language | English |
|---|---|
| Title of host publication | Facilities Management and Corporate Real Estate Management as Value Drivers |
| Subtitle of host publication | How to measure and manage adding value |
| Editors | Per Anker Jensen, Theo van der Voordt |
| Place of Publication | London |
| Publisher | Routledge - Taylor & Francis Group |
| Pages | 46-64 |
| ISBN (Print) | 978-1-138-24387-3 |
| Publication status | Published - 2016 |
Keywords
- Performance measurement
- Prioritized values
- Added value parameters
- Measuring added value
- Performance indicators
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The Delft legacy of Adding Value by CREM
van der Voordt, T., 30 Sept 2016, Dear is Durable: Liber Amicorum for Hans de Jonge. Arkesteijn, M., van der Voordt, T., Remoy, H. & Chen, Y. (eds.). Delft: TU Delft OPEN Publishing, p. 145-151Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Professional
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Added value of FM: A critical review
Jensen, P. & van der Voordt, D., 2015, Proceedings of the European facility management conference EFMC 2015. Alexander, K. & Price, I. (eds.). s.l.: European Facility Management Network, p. 1-12 12 p.Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review
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Adding value by health care real estate: Parameters and priorities
van der Voordt, D., 2015, Proceedings of the 22nd European Real Estate Society. s.n. (ed.). s.l.: European Real Estate Society, p. 1-11 11 p.Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review
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