Viscous Damping Displayed by Surface Haptics Improves Touchscreen Interactions

Virtual targets on touchscreens (e.g., icons, slide bars, etc.) are notoriously challenging to reach without vision. The performance of the interaction can fortunately be improved by surface haptics, using friction modulation. However, most methods use position-dependent rendering, which forces users to be aware of the target choice. Instead, we propose using tactile feedback dependent on users’ speed, providing a viscous feeling. In this study, we compared three viscous damping conditions: positive damping, negative damping, and variable damping (viscosity was high during slow movements and low during fast movements), against a baseline condition with no tactile feedback. These viscous fields are created by changing net lateral forces based on velocity. Results indicate that, during the initial phase of movement when the finger approaches the target, various viscous feedback has an insignificant impact on targeting trajectories and movement velocity. However, positive damping and variable damping significantly influence behavior during the selection phase by reducing oscillation around the target and completion time. Questionnaire responses suggest user preference for viscous conditions and disapproval of negative viscous forces. This study provides insights into the role of viscous resistance in touchscreen interactions.