VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media

Guangyu Chen; Paolo Ciuccarelli; Sara Colombo

doi:10.1145/3491101.3519615

VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media

Guangyu Chen, Paolo Ciuccarelli, Sara Colombo

Human-Centred Artificial Intelligence

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Abstract

Current solutions addressing misinformation on social media appear to rely on the misconception that misinformation is predominately spread by Artificial Intelligence (AI). However, the proliferation of false news is mainly due to humans. Solutions to curb misinformation should therefore emphasize human behavioral interventions, rather than focus solely on curbing AI bots. In this study, we analyze social media users' behaviors by means of a user journey. We create VisualBubble, a design probe that encourages reflection-oriented user experiences during news consumption on social media. We test our design probe with 10 users, to determine its effectiveness in increasing users' critical reflection on their news consumption behaviors. The initial findings show that VisualBubble can contribute to more critical attitudes towards the news that users are exposed to and, therefore, has the potential to mitigate social media misinformation.

Original language	English
Title of host publication	CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
Publisher	ACM
ISBN (Electronic)	9781450391566
DOIs	https://doi.org/10.1145/3491101.3519615
Publication status	Published - 28 Apr 2022
Event	2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022 - New Orleans, United States Duration: 30 Apr 2022 → 5 May 2022

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022
Country/Territory	United States
City	New Orleans
Period	30/04/22 → 5/05/22

Bibliographical note

Publisher Copyright:
© 2022 Owner/Author.

Keywords

design
filter bubble
misinformation
reflection
Social media
user experience

Access to Document

10.1145/3491101.3519615

Cite this

Chen, G., Ciuccarelli, P., & Colombo, S. (2022). VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media. In CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems Article 289 (Conference on Human Factors in Computing Systems - Proceedings). ACM. https://doi.org/10.1145/3491101.3519615

Chen, Guangyu ; Ciuccarelli, Paolo ; Colombo, Sara. / VisualBubble : Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media. CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. ACM, 2022. (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "Current solutions addressing misinformation on social media appear to rely on the misconception that misinformation is predominately spread by Artificial Intelligence (AI). However, the proliferation of false news is mainly due to humans. Solutions to curb misinformation should therefore emphasize human behavioral interventions, rather than focus solely on curbing AI bots. In this study, we analyze social media users' behaviors by means of a user journey. We create VisualBubble, a design probe that encourages reflection-oriented user experiences during news consumption on social media. We test our design probe with 10 users, to determine its effectiveness in increasing users' critical reflection on their news consumption behaviors. The initial findings show that VisualBubble can contribute to more critical attitudes towards the news that users are exposed to and, therefore, has the potential to mitigate social media misinformation.",

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author = "Guangyu Chen and Paolo Ciuccarelli and Sara Colombo",

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year = "2022",

month = apr,

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doi = "10.1145/3491101.3519615",

language = "English",

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Chen, G, Ciuccarelli, P & Colombo, S 2022, VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media. in CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems., 289, Conference on Human Factors in Computing Systems - Proceedings, ACM, 2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022, New Orleans, United States, 30/04/22. https://doi.org/10.1145/3491101.3519615

VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media. / Chen, Guangyu; Ciuccarelli, Paolo; Colombo, Sara.
CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. ACM, 2022. 289 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Chen G, Ciuccarelli P, Colombo S. VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media. In CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. ACM. 2022. 289. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3491101.3519615

VisualBubble: Exploring How Reflection-Oriented User Experiences Affect Users' Awareness of Their Exposure to Misinformation on Social Media

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