When Willeke can get rid of paperwork: A lean infrastructure for qualified information exchange based on trusted identities

Sander Dijkhuis, Remco Van Wijk, Hidde Dorhout, Nitesh Bharosa

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

44 Downloads (Pure)

Abstract

As a frequent participant in eSociety, Willeke is often preoccupied with paperwork because there is no easy to use, affordable way to act as a qualified person in the digital world. Confidential interactions take place over insecure channels like e-mail and post. This situation poses risks and costs for service providers, civilians and governments, while goals regarding confidentiality and privacy are not always met. The objective of this paper is to demonstrate an alternative architecture in which identifying persons, exchanging information, authorizing external parties and signing documents will become more user-friendly and secure. As a starting point, each person has their personal data space, provided by a qualified trust service provider that also issues a high level of assurance electronic ID. Three main building blocks are required: (1) secure exchange between the personal data space of each person, (2) coordination functionalities provided by a token based infrastructure, and (3) governance over this infrastructure. Following the design science research approach, we developed prototypes of the building blocks that we will pilot in practice. Policy makers and practitioners that want to enable Willeke to get rid of her paperwork can find guidance throughout this paper and are welcome to join the pilots in the Netherlands.

Original languageEnglish
Title of host publicationProceedings of the 19th Annual International Conference on Digital Government Research
Subtitle of host publicationGovernance in the Data Age, DG.O 2018
EditorsCharles C. Hinnant, Anneke Zuiderwijk
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages10
ISBN (Electronic)978-1-4503-6526-0
DOIs
Publication statusPublished - 2018
Event19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018: Governance in the Data Age - Delf, Netherlands
Duration: 30 May 20181 Jun 2018

Conference

Conference19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018
CountryNetherlands
CityDelf
Period30/05/181/06/18

Keywords

  • Authentication
  • Authorisation
  • Data minimisation
  • Data portability
  • Digital infrastructures
  • Distributed systems
  • EIDAS
  • GDPR
  • Personal data management
  • Privacy
  • Qualified information exchange

Fingerprint

Dive into the research topics of 'When Willeke can get rid of paperwork: A lean infrastructure for qualified information exchange based on trusted identities'. Together they form a unique fingerprint.

Cite this