Your PIN is Mine: Uncovering Users' PINs at Point of Sale Machines

Point of Sale (PoS) machines have become extremely popular recently. In many economies, most transactions occur using them. Although PoS technology is evolving, PINs are still heavily used. In this paper, we perform a large-scale study to understand how difficult it is to uncover user PINs at PoS, even when the users cover the pad with their hands. Our study involves 142 participants, two types of PoS, and around 13,800 PINs. We develop machine learning techniques to infer PoS PINs by using hidden cameras. Our results show that uncovering PINs in PoS is more complex than in other cases where a user PIN is used, e.g., ATMs, because of the small pad area of PoS. Nevertheless, we could achieve more than 50% Top-3 accuracy for 4-digit PINs and 45% Top-3 accuracy for 5-digit PINs, even when the PIN is covered by the user's hand. We comment on the impact of the camera's position and PoS on the successful inference of the user's PINs. We also comment on the hardness of inferring PINs depending on the physical distance of digits and recommend what are good practices to generate PINs and cover PoS to make PIN inference difficult.