Abstract
Via a research through design study, a corporate vision and change map were created for the Neonatology department of the Amsterdam UMC. From design research into trends, developments and stakeholder needs, earlier vision documents, and with an eye on the larger Amsterdam UMC vision, a renewed corporate vision was created. Small creative sessions were held with nurses, care assistants, management and doctors from both the VUMC as AMC location. In these sessions, a desired state was imagined. After defining and validating the shared vision, a change map was created. The already planned change and gaps were mapped in sessions with nurses and management from both hospitals.
The change map was created to show how to reach the corporate vision together with proposed innovations.
The sample of participants included 42 care providers and 3 parents.
Results: The new vision is: “delivering the best care which is child- and family centred”. As family-centredness is now key in the shared corporate vision, ideas were created to improve employee and family experience in several horizons in an innovation roadmap. These innovations combined with the already planned change together form the change map for the department.
The change map was created to show how to reach the corporate vision together with proposed innovations.
The sample of participants included 42 care providers and 3 parents.
Results: The new vision is: “delivering the best care which is child- and family centred”. As family-centredness is now key in the shared corporate vision, ideas were created to improve employee and family experience in several horizons in an innovation roadmap. These innovations combined with the already planned change together form the change map for the department.
Original language | English |
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Pages | 83-85 |
Number of pages | 3 |
Publication status | Published - 2020 |
Event | Proceedings of the 6th International Conference on Design4Health, Amsterdam, 2020 - Amsterdam, Netherlands Duration: 1 Jul 2020 → 3 Jul 2020 https://research.shu.ac.uk/design4health/publications/2020-conference-proceedings |
Conference
Conference | Proceedings of the 6th International Conference on Design4Health, Amsterdam, 2020 |
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Country/Territory | Netherlands |
City | Amsterdam |
Period | 1/07/20 → 3/07/20 |
Internet address |
Keywords
- Strategic Design
- Neonatology
- Design for Change
- Design roadmapping
- Future vision