A multilevel consideration of service design conditions: Towards a portfolio of organisational capabilities, interactive practices and individual abilities

Ingo Oswald Karpen*, Gerda Gemser, Giulia Calabretta

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

74 Citations (Scopus)

Fingerprint

Dive into the research topics of 'A multilevel consideration of service design conditions: Towards a portfolio of organisational capabilities, interactive practices and individual abilities'. Together they form a unique fingerprint.

Social Sciences

INIS

Computer Science