Airline disruption management: A literature review and practical challenges

L. K. Hassan, B. F. Santos*, J. Vink

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

32 Citations (Scopus)
328 Downloads (Pure)


Airline disruption management is an active field of research. In recent years, there has been an increase in publications, in particular, in of works integrating two or more resources (i.e., aircraft, crew, passengers) in the recovery analysis. Given that more than 50% of the papers have been published after the last literature review paper (Clausen et al., 2010), this paper provides a critical review and classification of the literature between 2009 and 2018 regarding airline disruption management, including aircraft, crew, passenger, and integrated recovery. Furthermore, this paper discusses various ways to close the gap between the reality faced in Airline Operations Control Centers (AOCCs) and defines a set of potential future lines of research.

Original languageEnglish
Article number105137
JournalComputers and Operations Research
Publication statusPublished - 2021


  • Aircraft recovery
  • Airline industry
  • Crew recovery
  • Disruption management
  • Integrated recovery
  • Irregular operations
  • Passenger recovery


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