Case Study 1: Logistic Service Provider

Albert Plugge, Shahrokh Nikou

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific


This chapter describes the first case study, which is a logistic service provider in Europe. First the context of the logistic service provider will be outlined, and next we describe how they established a Financial Shared Service Centre (FSSC). In addition, the antecedents, as discussed in Chap. 3, that impact an FSSC will be identified and presented. Subsequently, the findings are analysed, and a summary of the conclusions is presented.
Original languageEnglish
Title of host publicationDigitalisation of Global Business Services: Orchestrating the Enterprise Ecosystem
EditorsAlbert Plugge, Shahrokh Nikou
Place of PublicationCham
Number of pages22
ISBN (Print)978-3-031-51528-6
Publication statusPublished - 2024

Publication series

NameTechnology, Work and Globalization (TWG)

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


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