Case Study 2: Employment Agency

Albert Plugge, Shahrokh Nikou

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

Abstract

In this chapter we describe the second case study, which is a global operating employment agency. We first outline the context of the employment agency. Next, we describe how the agency established their Financial Shared Service Centre (FSSC). Then, the antecedents that are part of our research will be elaborated. As a final step, the analyses of the findings and concluding remarks will be presented.
Original languageEnglish
Title of host publicationDigitalisation of Global Business Services: Orchestrating the Enterprise Ecosystem
EditorsAlbert Plugge, Shahrokh Nikou
Place of PublicationCham
PublisherSpringer
Chapter7
Pages143-163
Number of pages21
ISBN (Print)978-3-031-51528-6
DOIs
Publication statusPublished - 2024

Publication series

NameTechnology, Work and Globalization (TWG)

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

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