TY - GEN
T1 - Conversational futures
T2 - Emancipating conversational interactions for futures worth wanting
AU - Lee, Minha
AU - Noortman, Renee
AU - Zaga, Cristina
AU - Starke, Alain
AU - Huisman, Gijs
AU - Andersen, Kristina
N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
PY - 2021
Y1 - 2021
N2 - We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We refect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.
AB - We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We refect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.
KW - Conversational user interfaces
KW - critical design
KW - design fction
KW - spec- ulative design
KW - futuring
UR - http://www.scopus.com/inward/record.url?scp=85106728502&partnerID=8YFLogxK
U2 - 10.1145/3411764.3445244
DO - 10.1145/3411764.3445244
M3 - Conference contribution
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 1
EP - 13
BT - CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
ER -