Critical Success Factors for Effective Resident Participation in Community Retrofit: A Systematic Review

Community residents possess first-hand knowledge of the community and effective execution of retrofit methods. Their understanding, acceptance and ultimately participation determine the smoothness of working process and the success of the project. Although the introduction of regulations and policies has increased resident participation in retrofit projects in China, the effectiveness of participation is far from guaranteed. This may be partly due to a failure to identify critical factors underlying. Thus, this paper aims to develop a set of critical success factors (CSFs) for effective resident participation in community retrofit projects. Based on the findings of the systematic review and data analysis, 29 CSFs are identified, which will influence resident participation from four dimensions: context, project, process and stakeholder. The review is presented for the reference of governments and practitioners, especially when it comes to policy making and promotion of community retrofit by improving resident participation.