TY - GEN
T1 - Current and expected roles and capabilities of CIOS for the innovation and adoption of new technology
AU - Gong, Yiwei
AU - Janssen, Marijn
AU - Weerakkody, Vishanth
N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
PY - 2019
Y1 - 2019
N2 - Governments across the word are under pressure to adopt new technologies and to innovate and transform their processes. Some governments have introduced the role of Chief Information Officer (CIO) to facilitate these innovations though adoption of new technologies. The traditional CIO role of improving operational efficiency is now shifting towards exploring new IT-enabled opportunities required in digital transformation. In this context, CIO capabilities are expanding to be more involved in administrative processes and digital transformation, however, their organizational role seem to lag behind. This paper is aimed at evaluating the current role of CIOs and to provide policy recommendations to strengthen their role. Data was collected during a session in which roles and capabilities of CIOs were discussed. In particular, we found that often the CIO was positioned as having an IT role, whereas a more organizational role was needed. CIOs should develop capabilities to support digital transformation and to develop architecture that is adaptive and agile. The expectations of the CIO and the role of the CIO need to be better aligned.
AB - Governments across the word are under pressure to adopt new technologies and to innovate and transform their processes. Some governments have introduced the role of Chief Information Officer (CIO) to facilitate these innovations though adoption of new technologies. The traditional CIO role of improving operational efficiency is now shifting towards exploring new IT-enabled opportunities required in digital transformation. In this context, CIO capabilities are expanding to be more involved in administrative processes and digital transformation, however, their organizational role seem to lag behind. This paper is aimed at evaluating the current role of CIOs and to provide policy recommendations to strengthen their role. Data was collected during a session in which roles and capabilities of CIOs were discussed. In particular, we found that often the CIO was positioned as having an IT role, whereas a more organizational role was needed. CIOs should develop capabilities to support digital transformation and to develop architecture that is adaptive and agile. The expectations of the CIO and the role of the CIO need to be better aligned.
KW - Adoption
KW - Capability
KW - CIO
KW - Digital Transformation
KW - Dynamic Capabilities
KW - Enterprise Architecture
KW - Roles
UR - http://www.scopus.com/inward/record.url?scp=85068602523&partnerID=8YFLogxK
U2 - 10.1145/3325112.3325214
DO - 10.1145/3325112.3325214
M3 - Conference contribution
AN - SCOPUS:85068602523
T3 - ACM International Conference Proceeding Series
SP - 462
EP - 467
BT - Proceedings of the 20th Annual International Conference on Digital Government Research
A2 - Chen, Yu-Che
A2 - Salem, Fadi
A2 - Zuiderwijk, Anneke
PB - ACM
T2 - 20th Annual International Conference on Digital Government Research: Governance in the Age of Artificial Intelligence, dg.o 2019
Y2 - 18 June 2019 through 20 June 2019
ER -