TY - GEN
T1 - Design for Long-term Memory Augmentation in Personal Knowledge Management Applications
AU - Schneegass, Christina
AU - Wojcicki, Yannik
AU - Niforatos, Evangelos
PY - 2021
Y1 - 2021
N2 - In our digitized world, we increasingly rely on technology for remembering. Personal Knowledge Management Applications (PKMAs) help us save and organize relevant and worth-remembering digital information. Thus, PKMAs serve as an external memory prosthesis but with the innate risk of substituting our organic memory. Our results from an online survey (N = 58) on user motivation for PKMAs show that users rarely revisit their digitally saved content. As a result, any memory about previously obtained knowledge naturally attenuates over time. However, being able to recall from one's organic memory is pivotal for creative processes such as brainstorming and the successful integration of new information. We propose endowing PKMAs with a memory-augmentation feature that periodically reminds one (e.g., on one's mobile device) to revisit stored content for counteracting long-term forgetting. Periodic revisiting may consolidate the memory recall of the stored information, and thus the memory about saved information becomes gradually augmented. To address the specific requirements of reminders in PKMS, we conducted a follow-up focus group (N = 7) to discuss potential design features, in particular in regards to timing and presentation format. Ultimately, we elicit a set of design principles for future PKMAs that support memory augmentation.
AB - In our digitized world, we increasingly rely on technology for remembering. Personal Knowledge Management Applications (PKMAs) help us save and organize relevant and worth-remembering digital information. Thus, PKMAs serve as an external memory prosthesis but with the innate risk of substituting our organic memory. Our results from an online survey (N = 58) on user motivation for PKMAs show that users rarely revisit their digitally saved content. As a result, any memory about previously obtained knowledge naturally attenuates over time. However, being able to recall from one's organic memory is pivotal for creative processes such as brainstorming and the successful integration of new information. We propose endowing PKMAs with a memory-augmentation feature that periodically reminds one (e.g., on one's mobile device) to revisit stored content for counteracting long-term forgetting. Periodic revisiting may consolidate the memory recall of the stored information, and thus the memory about saved information becomes gradually augmented. To address the specific requirements of reminders in PKMS, we conducted a follow-up focus group (N = 7) to discuss potential design features, in particular in regards to timing and presentation format. Ultimately, we elicit a set of design principles for future PKMAs that support memory augmentation.
KW - memory augmentation
KW - notification
KW - Personal knowledge management applications
KW - reminder
UR - http://www.scopus.com/inward/record.url?scp=85107971928&partnerID=8YFLogxK
U2 - 10.1145/3460881.3460931
DO - 10.1145/3460881.3460931
M3 - Conference contribution
AN - SCOPUS:85107971928
T3 - ACM International Conference Proceeding Series
BT - Proceedings of the 12th Augmented Human International Conference, AH 2021
PB - Association for Computing Machinery (ACM)
T2 - 12th Augmented Human International Conference, AH 2021
Y2 - 27 May 2021 through 28 May 2021
ER -