Abstract
The Department of Health and the Design Council jointly commissioned a scoping study to deliver ideas and practical recommendations for a design approach to reduce the risk of medical error and improve patient safety across the NHS. The research was undertaken by the Engineering Design Centre at the University of Cambridge, the Robens Institute for Health Ergonomics at the University of Surrey and the Helen Hamlyn Research Centre at the Royal College of Art. The research team employed diverse methods to gather evidence from literature, key stakeholders, and experts from within healthcare and other safety-critical industries. Despite the multiplicity of activities and methodologies employed, what emerged from the research was a very consistent picture. This convergence pointed to the need to better understand the health care system as the context into which specific design solutions must be delivered. Without that broader understanding there can be no certainty that any single design will contribute to reducing medical error and the consequential cost thereof.
Original language | English |
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Title of host publication | Proceedings of the 7th Biennial Conference on Engineering Systems Design and Analysis, ESDA 2004 |
Pages | 443-452 |
Number of pages | 10 |
Volume | 3 |
Publication status | Published - 2004 |
Externally published | Yes |
Event | Proceedings of the 7th Biennial Conference on Engineering Systems Design and Analysis - 2004 - Manchester, United Kingdom Duration: 19 Jul 2004 → 22 Jul 2004 |
Conference
Conference | Proceedings of the 7th Biennial Conference on Engineering Systems Design and Analysis - 2004 |
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Country/Territory | United Kingdom |
City | Manchester |
Period | 19/07/04 → 22/07/04 |