Abstract
WhatsApp was evaluated as group support tool for a high impact healthy lifestyle intervention, with 11 young professionals. Users valued the WhatsApp group as an attractive social support addition to the existing eTools and personal coaching. Based on preliminary results: 1) the WhatsApp group generated higher participation than most other social media; 2) deploying social media use motives; 3) possibly due to the relatively high 'presence' and 'engagement' attributes of WhatsApp; 4) contributing to healthy behaviours and health advocacy. Peer coaching was confirmed as promising. However, participation declined after the initial weeks. A design lesson was that users wanted more support for community forming. Several improvement suggestions are provided.
| Original language | English |
|---|---|
| Pages (from-to) | 112-127 |
| Number of pages | 16 |
| Journal | International Journal of Networking and Virtual Organisations |
| Volume | 23 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 2020 |
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-careOtherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Keywords
- Blended care
- Efficacy
- EHealth
- Healthy lifestyle
- Motivation
- Peer coaching
- Service design
- Social media
- Social support
- WhatsApp group
- Work site health
