Evaluating the design, use and learnability of household products for older individuals

Christopher Wilkinson*, Patrick Langdon, P. John Clarkson

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

6 Citations (Scopus)

Abstract

Assessing the usability of products, interfaces and artefacts from an inclusive design perspective can widen cross-market acceptability and adoption, enhancing their potential commercial success. This paper is part of ongoing research that attempts to evaluate the design of existing products on the market, in terms of usability and learnability, with a view to improving these facets where deficiencies become apparent across user populations. Individuals were assessed according to the development of their product understanding during increased product exposure, providing concurrent protocol whilst product interaction occurred. The extent of participants' technological familiarity was also investigated to determine how prior experience may affect product interaction performance. Age related differences were evident in both approaches to problem solving and extent of technological familiarity, and this also impacted overall interactional performance.

Original languageEnglish
Title of host publicationUniversal Access in Human-Computer Interaction
Subtitle of host publicationUsers Diversity - 6th International Conference, UAHCI 2011, Held as Part of HCI International 2011, Proceedings
Pages250-259
Number of pages10
EditionPART 2
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event6th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2011, Held as Part of HCI International 2011 - Orlando, FL, United States
Duration: 9 Jul 201114 Jul 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume6766 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2011, Held as Part of HCI International 2011
Country/TerritoryUnited States
CityOrlando, FL
Period9/07/1114/07/11

Keywords

  • Inclusive Design
  • Prior Experience
  • Product Interaction Learning

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