Abstract
This paper presents an ontology and a filtering algorithm used in an agent-based system to support communication in case of incidents in the mobile human surveillance domain. In that domain reaching the right people as soon as possible is of the essence when incidents occur. The main goal of our efforts is to significantly reduce the response time in case of incidents by proposing and setting up the communication to the right people. Experimental results show that this can reduce the response time by more than 50%, e.g., from 40 to 20 minutes. To continuously improve the accuracy of the proposed communications, the agent-based system uses feedback mechanisms. An implementation of this system, ASK-ASSIST, has been deployed at a mobile human surveillance company.
| Original language | English |
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| Title of host publication | Multiagent System Technologies |
| Subtitle of host publication | 6th German Conference, MATES 2008 |
| Place of Publication | Berlin |
| Publisher | Springer |
| Pages | 49-60 |
| Number of pages | 12 |
| ISBN (Electronic) | 978-3-540-87805-6 |
| ISBN (Print) | 978-3-540-87804-9 |
| DOIs | |
| Publication status | Published - 2008 |
| Event | 6th German Conference on Multiagent System Technologies, MATES 2008 - University of Kaiserslautern, Kaiserslautern, Germany Duration: 23 Sept 2008 → 26 Sept 2008 http://www.wi2.uni-trier.de/mates08/ |
Publication series
| Name | Lectrure Notes in Computer Science |
|---|---|
| Volume | 5244 |
Conference
| Conference | 6th German Conference on Multiagent System Technologies, MATES 2008 |
|---|---|
| Abbreviated title | MATES 2008 |
| Country/Territory | Germany |
| City | Kaiserslautern |
| Period | 23/09/08 → 26/09/08 |
| Internet address |
Keywords
- Mobile human surveillance
- Incident management
- communication support
- collaborative filtering
- agent-based decision support