Gradually including potential users: A tool to counter design exclusions

Emilene Zitkus; Patrick Langdon; P. John Clarkson

doi:10.1016/j.apergo.2017.07.015

Gradually including potential users: A tool to counter design exclusions

Emilene Zitkus^*, Patrick Langdon, P. John Clarkson

^*Corresponding author for this work

Research output: Contribution to journal › Article › Scientific › peer-review

3 Citations (Scopus)

Abstract

The paper describes an iterative development process used to understand the suitability of different inclusive design evaluation tools applied into design practices. At the end of this process, a tool named Inclusive Design Advisor was developed, combining data related to design features of small appliances with ergonomic task demands, anthropometric data and exclusion data. When auditing a new design the tool examines the exclusion that each design feature can cause, followed by objective recommendations directly related to its features. Interactively, it allows designers or clients to balance design changes with the exclusion caused. It presents the type of information that enables designers and clients to discuss user needs and make more inclusive design decisions.

Original language	English
Pages (from-to)	105-120
Number of pages	16
Journal	Applied Ergonomics
Volume	66
DOIs	https://doi.org/10.1016/j.apergo.2017.07.015
Publication status	Published - Jan 2018
Externally published	Yes

Keywords

Design for all
Design practice
Ergonomic task demands
Inclusive design tool
Universal design

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10.1016/j.apergo.2017.07.015

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KW - Design practice

KW - Ergonomic task demands

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Gradually including potential users: A tool to counter design exclusions

Abstract

Keywords

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