Implementing inclusive design: The discrepancy between theory and practice

Hua Dong*, Simeon Keates, P. John Clarkson, Julia Cassim

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

17 Citations (Scopus)

Abstract

The theory of inclusive design tends to require user involvement and iterative assessment throughout the whole design process. However, in an industrial context, companies are restricted by design constraints such as time and cost. Through investigating eight projects focusing on inclusive design, the authors highlight discrepancies between theoretical models and industry practice and analyse the underlying reasons. Related issues such as bottom-up design approaches and estimates of design exclusion are also discussed. It is concluded that a change of attitudes towards people with disabilities by people commissioning, as well as performing, design and the provision of design support tools are necessary to bring inclusive design theory and practice closer together.

Original languageEnglish
Title of host publicationUniversal Access. Theoretical Perspectives, Practice, and Experience
Subtitle of host publication7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers
Pages106-117
Number of pages12
Volume2615
DOIs
Publication statusPublished - 2003
Externally publishedYes

Publication series

NameLecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)
PublisherSpringer
ISSN (Print)0302-9743

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