Implementing inclusive design: The discrepancy between theory and practice

Hua Dong; Simeon Keates; P. John Clarkson; Julia Cassim

doi:10.1007/3-540-36572-9_8

Implementing inclusive design: The discrepancy between theory and practice

Hua Dong^*, Simeon Keates, P. John Clarkson, Julia Cassim

^*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

16 Citations (Scopus)

Abstract

The theory of inclusive design tends to require user involvement and iterative assessment throughout the whole design process. However, in an industrial context, companies are restricted by design constraints such as time and cost. Through investigating eight projects focusing on inclusive design, the authors highlight discrepancies between theoretical models and industry practice and analyse the underlying reasons. Related issues such as bottom-up design approaches and estimates of design exclusion are also discussed. It is concluded that a change of attitudes towards people with disabilities by people commissioning, as well as performing, design and the provision of design support tools are necessary to bring inclusive design theory and practice closer together.

Original language	English
Title of host publication	Universal Access. Theoretical Perspectives, Practice, and Experience
Subtitle of host publication	7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers
Pages	106-117
Number of pages	12
Volume	2615
DOIs	https://doi.org/10.1007/3-540-36572-9_8
Publication status	Published - 2003
Externally published	Yes

Publication series

Name	Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)
Publisher	Springer
ISSN (Print)	0302-9743

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10.1007/3-540-36572-9_8

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Dong, H., Keates, S., Clarkson, P. J., & Cassim, J. (2003). Implementing inclusive design: The discrepancy between theory and practice. In Universal Access. Theoretical Perspectives, Practice, and Experience: 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers (Vol. 2615, pp. 106-117). (Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)). https://doi.org/10.1007/3-540-36572-9_8

Dong, Hua ; Keates, Simeon ; Clarkson, P. John et al. / Implementing inclusive design : The discrepancy between theory and practice. Universal Access. Theoretical Perspectives, Practice, and Experience: 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers. Vol. 2615 2003. pp. 106-117 (Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)).

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Dong, H, Keates, S, Clarkson, PJ & Cassim, J 2003, Implementing inclusive design: The discrepancy between theory and practice. in Universal Access. Theoretical Perspectives, Practice, and Experience: 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers. vol. 2615, Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science), pp. 106-117. https://doi.org/10.1007/3-540-36572-9_8

Implementing inclusive design: The discrepancy between theory and practice. / Dong, Hua; Keates, Simeon; Clarkson, P. John et al.
Universal Access. Theoretical Perspectives, Practice, and Experience: 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers. Vol. 2615 2003. p. 106-117 (Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Dong H, Keates S, Clarkson PJ, Cassim J. Implementing inclusive design: The discrepancy between theory and practice. In Universal Access. Theoretical Perspectives, Practice, and Experience: 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers. Vol. 2615. 2003. p. 106-117. (Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)). doi: 10.1007/3-540-36572-9_8

Implementing inclusive design: The discrepancy between theory and practice

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