Improving airplane boarding time by illumination guidance

Stefan Akkerman, Peter Vink*

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

Abstract

The airplane boarding process has certainly room for improvement. One of the improvement possibilities is seat finding. To improve seat finding a Boeing 737 was equipped with spotlights above the seats that starts to become more intense when you come closer. To test the effect 20 passengers boarded with and without light. The effects on time were recorded and a questionnaire was used to gain insight on the experience. In both situations the boarding with light was 2 s faster. However, the difference was not significant. The experience data were hard to interpret as a part of the participants were not aware that there was a light. The study shows that there is potential in using the light, but further research is needed to study the effect on a flight where many passengers board at the same time.

Original languageEnglish
Title of host publicationProceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII
Subtitle of host publicationErgonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design
EditorsS. Bagnara, R. Tartaglia, S. Albolino, T. Alexander, Y. Fujita
Place of PublicationCham
PublisherSpringer
Pages220-224
Number of pages5
VolumeVII
ISBN (Electronic)978-3-319-96071-5
ISBN (Print)978-3-319-96070-8
DOIs
Publication statusPublished - 2019
Event IEA 2018: 20th Congress of the International Ergonomics Association - Florence, Italy
Duration: 26 Aug 201830 Aug 2018
Conference number: 20

Publication series

NameAdvances in Intelligent Systems and Computing
Volume824
ISSN (Print)2194-5357

Conference

Conference IEA 2018: 20th Congress of the International Ergonomics Association
Abbreviated title IEA 2018
CountryItaly
CityFlorence
Period26/08/1830/08/18

Keywords

  • Boarding time
  • Illumination
  • Passenger experience

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