TY - JOUR
T1 - Individuals' decisions in the presence of multiple goals
AU - Chorus, Caspar
AU - Dellaert, Benedict G. C.
AU - Swait, Joffre
AU - Adamowicz, Wiktor L. Vic
AU - Arentze, Theo A.
AU - Bruch, Elizabeth E.
AU - Cherchi, Elisabetta
AU - Donkers, Bas
AU - Feinberg, Fred M.
AU - Marley, A. A. J.
AU - Court Salisbury, Linda
PY - 2018
Y1 - 2018
N2 - This paper develops new directions on how individuals’ use of multiple goals can be incorporated in econometric models of individual decision-making. We start by outlining key components of multiple, simultaneous goal pursuit and multi-stage choice. Since different goals are often only partially compatible, such a multiple goal-based approach implies balancing goals, leading to a deliberate goal-level choice strategy on the part of the decision-maker. Accordingly, we introduce a conceptual framework to classify different aspects of individuals’ decisions in the presence of multiple goals. Based on this framework, we propose a formalization of individual decision-making when pursuing multiple goals. We briefly review different previous streams on goal-based decision-making and how the proposed goal-driven conceptual framework relates to earlier research in discrete choice models. The framework is illustrated using examples from different domains, in particular marketing, environmental economics, transportation, and sociology. Finally, we discuss identification and modeling needs for goal-based choice strategies and opportunities for further research.
AB - This paper develops new directions on how individuals’ use of multiple goals can be incorporated in econometric models of individual decision-making. We start by outlining key components of multiple, simultaneous goal pursuit and multi-stage choice. Since different goals are often only partially compatible, such a multiple goal-based approach implies balancing goals, leading to a deliberate goal-level choice strategy on the part of the decision-maker. Accordingly, we introduce a conceptual framework to classify different aspects of individuals’ decisions in the presence of multiple goals. Based on this framework, we propose a formalization of individual decision-making when pursuing multiple goals. We briefly review different previous streams on goal-based decision-making and how the proposed goal-driven conceptual framework relates to earlier research in discrete choice models. The framework is illustrated using examples from different domains, in particular marketing, environmental economics, transportation, and sociology. Finally, we discuss identification and modeling needs for goal-based choice strategies and opportunities for further research.
KW - Decision-making
KW - Goal-based decisions
KW - Multi-stage decisions
KW - Choice modeling
KW - Goal conflict
U2 - 10.1007/s40547-017-0071-1
DO - 10.1007/s40547-017-0071-1
M3 - Article
VL - 5
SP - 51
EP - 64
JO - Customer needs and solutions
JF - Customer needs and solutions
IS - 1-2
ER -