Proof of Concept of a Social Robot for Patient Reported Outcome Measurements in Elderly Persons

Roel Boumans, Fokke van Meulen, Koen Hindriks, Mark Neerincx, Marcel Olde Rikkert

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

8 Citations (Scopus)


Medical staff uses Patient Reported Outcome Measurement (PROM) questionnaires as a means of collecting information on the effectiveness of care delivered to patients as perceived by the patients themselves. Especially for the older patient group, the PROM questioning poses an undesirable workload on the staff. This proof of concept paper investigates whether a social robot with a display can conduct such questioning in an acceptable and reliable way. A set of 15 typical questions was selected from existing PROM questionnaires. For the asking, answer-processing and responding, a multi-modal robot-dialogue was designed and implemented. In a within-subjects experiment, 31 community-dwelling older participants answered the 15 questions in two conditions: questioning by the robot, versus questioning by a human. The main part of the robot questioning provided reliable answers, but took somewhat more time compared to human questioning. The experiment demonstrated the feasibility of a social robot for an acceptable and reliable collection of PROM data from older persons.

Original languageEnglish
Title of host publicationHRI 2018 - Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery (ACM)
Number of pages2
ISBN (Electronic)978-1-4503-5615-2
Publication statusPublished - 2018
EventHRI 2018: 13th Annual ACM/IEEE International Conference on Human Robot Interaction - McCormick Place, Chicago, IL, United States
Duration: 5 Mar 20188 Mar 2018
Conference number: 13


ConferenceHRI 2018
CountryUnited States
CityChicago, IL
Internet address


  • elderly.
  • interaction design
  • patient reported outcome measures
  • social robot
  • usability


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