Abstract
Purpose: This review paper provides an inductive analysis on "Smart product service systems" in fashion industry by explaining how servitization as a form of service innovation is critical for sustainability, and the promise of digital technologies for smart fashion industry based on analysing current challenges, opportunities, and digital technologies for the implementation of Smart PSS in the fashion industry.
Methodology: The study employed an inductive analysis approach to identify the servitization domains, respective Smart PSS applications and the environmental sustainability results. The environmental sustainability results matched with the services were derived from the extensive literature by inductive coding of all identified Smart PSS applications through systematic literature review.
Findings: Fashion industry applications of Smart PSS were matched with the respective servitization domain, and the discussion were extended with the possible environmental sustainability results based on the literature content. Further research questions have been proposed.
Originality: Recent research calls for contributions about the effects of digitalization on different outcomes of servitization beyond financial performance and draws attention to the small number of studies addressing the environmental benefits of digital servitization to the circular economy. This study addresses the research gap for a scholarly discussion about the environmental sustainability results of digital servitization in fashion industry and provides a comprehensive future research agenda.
Methodology: The study employed an inductive analysis approach to identify the servitization domains, respective Smart PSS applications and the environmental sustainability results. The environmental sustainability results matched with the services were derived from the extensive literature by inductive coding of all identified Smart PSS applications through systematic literature review.
Findings: Fashion industry applications of Smart PSS were matched with the respective servitization domain, and the discussion were extended with the possible environmental sustainability results based on the literature content. Further research questions have been proposed.
Originality: Recent research calls for contributions about the effects of digitalization on different outcomes of servitization beyond financial performance and draws attention to the small number of studies addressing the environmental benefits of digital servitization to the circular economy. This study addresses the research gap for a scholarly discussion about the environmental sustainability results of digital servitization in fashion industry and provides a comprehensive future research agenda.
| Original language | English |
|---|---|
| Pages (from-to) | 747-760 |
| Journal | Journal of Productivity |
| Volume | 57 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2023 |
Keywords
- Sustainability
- Servitization
- Smart Product Services Systems
- Service Innovation