Strategic Conformance: Exploring Acceptance of Individual-Sensitive Automation for Air Traffic Control

Carl Westin

Research output: ThesisDissertation (TU Delft)

213 Downloads (Pure)


LIKE many complex and time-critical domains, air traffic control (ATC) is facing a fundamental modernization that builds on the use of more advanced automation (represented by SESAR in Europe and NextGen in the United States). The current function allocation-based relationship between controller and machine is envisioned to evolve to a more fluid, continuous and mutually coordinated team relationship. Consequently, the controller is expected to assume a supervisory and monitoring role, while relinquishing much of the tactical “hands-on” tasks to automation. ATC automation, in turn, is expected to grow in intelligence and its cognitive abilities to become more of a team member providing decision support and acting more autonomously. In association to these changes, one of the most pressing human factors challenges is how we can design automation that is embraced, accepted and trusted by the controller...
Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • Delft University of Technology
  • Mulder, M., Supervisor
  • Borst, C., Advisor
Award date24 Nov 2017
Print ISBNs978-94-6299-659-5
Publication statusPublished - 23 Oct 2017


  • Acceptance
  • Air Traffic Control
  • Automation
  • Decision Aid
  • Decision-Making
  • Personalisation
  • Strategic Conformance
  • Transparency


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