The current state of synchromodality: An application of a synchromodal maturity model on case studies in the Netherlands and Belgium

Kristel Alons-Hoen, Guy Somers, Ron van Duin

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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This article shows the results of our study to determine the general level of synchromodal maturity for shippers and logistics service providers operating in The Netherlands and Belgium. A questionnaire was used to assess the maturity of synchromodal transport for 41. This research extends the literature by applying the model to a broader setting. Although 41 companies provide some good insight on the Key Performance Indicators (KPIs), generalization cannot be made on the findings. In this study most results were obtained for logistics service providers and shippers. It was observed that shippers in general are more mature in synchromodal transport, except for decision-making power. The higher score for data exchange for shippers seems to suggest that vertical collaboration is strongly supported by data exchange. Our study shows that most companies are more mature in the areas of decision-making power and transport planning. On the other hand, transport execution, pricing and type of relationships are lagging. The lagging of transport execution could be explained by absence of a frequent and dense intermodal transport network. Next to that, collaboration between different parties is critical for successful implementation of synchromodality. Comparing the scores between companies within the Netherlands and Belgium similar patterns can be observed when comparing shippers and logistics service providers. Future research will focus on further benchmarking the maturity levels of synchromodality in Europe.
Original languageEnglish
Title of host publicationProceedings of the 100th Annual Meeting Transportation Research Board
Place of PublicationWashington
PublisherTransportation Research Board (TRB)
Number of pages11
Publication statusPublished - 2021
EventTransportation Research Board 100th Annual Meeting - Washington D.C., Washington D.C., United States
Duration: 5 Jan 202129 Jan 2021


ConferenceTransportation Research Board 100th Annual Meeting
Country/TerritoryUnited States
CityWashington D.C.
Internet address


  • synchromodal transport
  • Sustainable transport
  • Netherlands
  • Belgium


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