TY - GEN
T1 - The Impact of User Demographics and Task Types on Cross-App Mobile Search
AU - Aliannejadi, Mohammad
AU - Crestani, Fabio
AU - Huibers, Theo
AU - Landoni, Monica
AU - Murgia, Emiliana
AU - Pera, Maria Soledad
PY - 2021
Y1 - 2021
N2 - Recent developments in the mobile app industry have resulted in various types of mobile apps, each targeting a different need and a specific audience. Consequently, users access distinct apps to complete their information need tasks. This leads to the use of various apps not only separately, but also collaboratively in the same session to achieve a single goal. Recent work has argued the need for a unified mobile search system that would act as metasearch on users’ mobile devices. The system would identify the target apps for the user’s query, submit the query to the apps, and present the results to the user in a unified way. In this work, we aim to deepen our understanding of user behavior while accessing information on their mobile phones by conducting an extensive analysis of various aspects related to the search process. In particular, we study the effect of task type and user demographics on their behavior in interacting with mobile apps. Our findings reveal trends and patterns that can inform the design of a more effective mobile information access environment.
AB - Recent developments in the mobile app industry have resulted in various types of mobile apps, each targeting a different need and a specific audience. Consequently, users access distinct apps to complete their information need tasks. This leads to the use of various apps not only separately, but also collaboratively in the same session to achieve a single goal. Recent work has argued the need for a unified mobile search system that would act as metasearch on users’ mobile devices. The system would identify the target apps for the user’s query, submit the query to the apps, and present the results to the user in a unified way. In this work, we aim to deepen our understanding of user behavior while accessing information on their mobile phones by conducting an extensive analysis of various aspects related to the search process. In particular, we study the effect of task type and user demographics on their behavior in interacting with mobile apps. Our findings reveal trends and patterns that can inform the design of a more effective mobile information access environment.
KW - Mobile search
KW - User evaluation
UR - http://www.scopus.com/inward/record.url?scp=85115848309&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-86967-0_17
DO - 10.1007/978-3-030-86967-0_17
M3 - Conference contribution
AN - SCOPUS:85115848309
SN - 9783030869663
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 223
EP - 234
BT - Flexible Query Answering Systems - 14th International Conference, FQAS 2021, Proceedings
A2 - Andreasen, Troels
A2 - De Tré, Guy
A2 - Kacprzyk, Janusz
A2 - Legind Larsen, Henrik
A2 - Bordogna, Gloria
A2 - Zadrożny, Sławomir
PB - Springer
T2 - 14th International Conference on Flexible Query Answering Systems, FQAS 2021
Y2 - 19 September 2021 through 24 September 2021
ER -