TY - JOUR
T1 - The risks of using ChatGPT to obtain common safety-related information and advice
AU - Oviedo-Trespalacios, Oscar
AU - Peden, Amy E.
AU - Cole-Hunter, Thomas
AU - Costantini, Arianna
AU - Haghani, Milad
AU - Rod, J. E.
AU - Kelly, Sage
AU - Torkamaan, Helma
AU - Tariq, Amina
AU - David Albert Newton, James
AU - Gallagher, Timothy
AU - Steinert, Steffen
AU - Filtness, Ashleigh J.
AU - Reniers, Genserik
PY - 2023
Y1 - 2023
N2 - ChatGPT is a highly advanced AI language model that has gained widespread popularity. It is trained to understand and generate human language and is used in various applications, including automated customer service, chatbots, and content generation. While it has the potential to offer many benefits, there are also concerns about its potential for misuse, particularly in relation to providing inappropriate or harmful safety-related information. To explore ChatGPT's (specifically version 3.5) capabilities in providing safety-related advice, a multidisciplinary consortium of experts was formed to analyse nine cases across different safety domains: using mobile phones while driving, supervising children around water, crowd management guidelines, precautions to prevent falls in older people, air pollution when exercising, intervening when a colleague is distressed, managing job demands to prevent burnout, protecting personal data in fitness apps, and fatigue when operating heavy machinery. The experts concluded that there is potential for significant risks when using ChatGPT as a source of information and advice for safety-related issues. ChatGPT provided incorrect or potentially harmful statements and emphasised individual responsibility, potentially leading to ecological fallacy. The study highlights the need for caution when using ChatGPT for safety-related information and expert verification, as well as the need for ethical considerations and safeguards to ensure users understand the limitations and receive appropriate advice, especially in low- and middle-income countries. The results of this investigation serve as a reminder that while AI technology continues to advance, caution must be exercised to ensure that its applications do not pose a threat to public safety.
AB - ChatGPT is a highly advanced AI language model that has gained widespread popularity. It is trained to understand and generate human language and is used in various applications, including automated customer service, chatbots, and content generation. While it has the potential to offer many benefits, there are also concerns about its potential for misuse, particularly in relation to providing inappropriate or harmful safety-related information. To explore ChatGPT's (specifically version 3.5) capabilities in providing safety-related advice, a multidisciplinary consortium of experts was formed to analyse nine cases across different safety domains: using mobile phones while driving, supervising children around water, crowd management guidelines, precautions to prevent falls in older people, air pollution when exercising, intervening when a colleague is distressed, managing job demands to prevent burnout, protecting personal data in fitness apps, and fatigue when operating heavy machinery. The experts concluded that there is potential for significant risks when using ChatGPT as a source of information and advice for safety-related issues. ChatGPT provided incorrect or potentially harmful statements and emphasised individual responsibility, potentially leading to ecological fallacy. The study highlights the need for caution when using ChatGPT for safety-related information and expert verification, as well as the need for ethical considerations and safeguards to ensure users understand the limitations and receive appropriate advice, especially in low- and middle-income countries. The results of this investigation serve as a reminder that while AI technology continues to advance, caution must be exercised to ensure that its applications do not pose a threat to public safety.
KW - Artificial intelligence
KW - Chatbot
KW - Human-AI interaction
KW - Responsible risk management
KW - Risk communication
KW - Safety science
UR - http://www.scopus.com/inward/record.url?scp=85166335301&partnerID=8YFLogxK
U2 - 10.1016/j.ssci.2023.106244
DO - 10.1016/j.ssci.2023.106244
M3 - Article
AN - SCOPUS:85166335301
VL - 167
JO - Safety Science
JF - Safety Science
SN - 0925-7535
M1 - 106244
ER -