Towards a practical inclusive design approach

Simeon Keates*, P. John Clarkson, Lee Anne Harrison, Peter Robinson

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

69 Citations (Scopus)

Abstract

It is known that many products are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle. This aim of this paper is to present a methodological design approach for implementing inclusive design. A summary of the principal methods for designing for users with different capabilities is given along with a description of a model, the Inclusive Design Cube, that displays how the different approaches are complementary and can provide complete population coverage. A case study of the design of an information point for use in a post office, shall be used to highlight the use of the model.

Original languageEnglish
Title of host publicationProceedings of the Conference on Universal Usability
EditorsJ. Scholtz, J. Thomas
PublisherAssociation for Computing Machinery (ACM)
Pages45-52
Number of pages8
ISBN (Print)1581133146, 9781581133141
DOIs
Publication statusPublished - 2000
Externally publishedYes
EventProceedings of the Conference on Universal Usability - Arlington, VA, United States
Duration: 16 Nov 200017 Nov 2000

Conference

ConferenceProceedings of the Conference on Universal Usability
Country/TerritoryUnited States
CityArlington, VA
Period16/11/0017/11/00

Keywords

  • Case study
  • Functional impairments
  • User-aware design

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