TY - CHAP
T1 - Understanding the Challenges around Design Activities that Incorporate Behavioral Data
AU - Gomez Ortega, A.
AU - Bourgeois, J.
AU - Kortuem, G.W.
PY - 2023
Y1 - 2023
N2 - Recently, methods and approaches such as Participatory Data Analysis, Data-Enabled Design, and Contextual Inquiry have highlighted how design activities can benefit from behavioral data. This data offers new ways to learn from what people do and how they do it, across time and space. However, behavioral data introduces changes and frictions to design activities and poses several challenges for designers to overcome. In this paper, we conduct two workshops with 18 expert designers, from industry and academia, to understand the nature of these challenges, beyond the technical aspects. We contribute by underlining the challenges and opportunities of incorporating behavioral data into design activities; including a design perspective on data, interacting with participants, and interacting with regulatory bodies. We translate our findings into opportunities for a better alignment between regulatory bodies, designers, and participants. We propose to harness the iterative nature of design activities and embedded it into a process that allows for continuous reflection, reassessment, and review of highly dynamic datasets.
AB - Recently, methods and approaches such as Participatory Data Analysis, Data-Enabled Design, and Contextual Inquiry have highlighted how design activities can benefit from behavioral data. This data offers new ways to learn from what people do and how they do it, across time and space. However, behavioral data introduces changes and frictions to design activities and poses several challenges for designers to overcome. In this paper, we conduct two workshops with 18 expert designers, from industry and academia, to understand the nature of these challenges, beyond the technical aspects. We contribute by underlining the challenges and opportunities of incorporating behavioral data into design activities; including a design perspective on data, interacting with participants, and interacting with regulatory bodies. We translate our findings into opportunities for a better alignment between regulatory bodies, designers, and participants. We propose to harness the iterative nature of design activities and embedded it into a process that allows for continuous reflection, reassessment, and review of highly dynamic datasets.
UR - http://www.scopus.com/inward/record.url?scp=85165491451&partnerID=8YFLogxK
U2 - 10.1017/pds.2023.372
DO - 10.1017/pds.2023.372
M3 - Chapter
VL - 3
T3 - Proceedings of the Design Society
SP - 3711
EP - 3720
BT - Proceedings of the Design Society
T2 - 24th International Conference on Engineering Design, ICED 2023
Y2 - 24 July 2023 through 28 July 2023
ER -