Understanding the current practice of design in government: limitations and opportunities

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Abstract

Design is today suggested as an alternative way of working in government contexts. Manydeveloped nations are trying to embed design in their public organizations. Yet recent
studies have shown that design is not easily permeating into everyday practice of public organizations. This research therefore aims to understand what the current practice of
design-embedding in government is like and its limitations by interviewing six experts in the design for government field. The research findings reveal that the changes created by the current design-embedding practice in government are not being actively sustained or amplified. Based on an understanding of organisations as complex systems, we suggest a further practice of design-embedding in which designers steward and stimulate design-led change energy within public organizations. This study shows that embedding design capability in professional organizations is more about design-led organizational change than passing on a design skillset to the organizational members.
Original languageEnglish
Title of host publicationConference proceedings of the Academy for Design Innovation Management – Research Perspectives in the era of Transofmrations
EditorsErik Bohemia, Gerda Gemser, Nusa Fain, Cees de Bont, Rita Assoreira Almendra
Place of PublicationLondon
PublisherThe Academy for Design Innovation Management
Pages1035-1044
Number of pages10
ISBN (Electronic)978-1-912769-01-8
DOIs
Publication statusPublished - 2019
EventAcademy for Design Innovation Management Conference 2019: Research Perspectives in the era of Transformations - Londom, United Kingdom
Duration: 19 Jun 201921 Jun 2019

Publication series

NameConference Proceedings of the Academy for Design Innovation Management
PublisherAcademy for Design Innovation Management
Number1
Volume2
ISSN (Electronic)2632-0045

Conference

ConferenceAcademy for Design Innovation Management Conference 2019
CountryUnited Kingdom
CityLondom
Period19/06/1921/06/19

Keywords

  • Embedding design in government
  • design capability building
  • design-led organizational change
  • Complex Systems
  • design for policy

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