Abstract
This paper highlights the importance of considering user satisfaction in office renovation. Userfocused design approach in nearly zero energy office (nZEO) renovation is a way to increase user satisfaction and the value of office quality while meeting energy efficiency goal. The purpose of this paper is to investigate considerable measurement factors affecting user satisfaction. It is also to help better understating about user/occupants’ preferences. Measurement factors are studied through literature reviews in relation to user satisfaction of workspaces. The approach aims to give a guide for analysis and evaluation of user satisfaction and to strengthen their importance in an office renovation. The findings present that main measurement factors to increase user satisfaction are not only associated with indoor environmental quality but also with psychological issues such as a feasibility of collaboration, social contact, etc. Additionally, the relationship between measurement factors and hierarchy of user requirements are described.
Original language | English |
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Title of host publication | Reviewed papers of the 24th Annual Conference of the European Real Estate Society (ERES 2017) |
Publisher | Delft University of Technology |
Number of pages | 13 |
Publication status | Published - 2017 |
Event | ERES 2017: 24th Annual Conference of the European Real Estate Society - TU Delft, Delft, Netherlands Duration: 28 Jun 2017 → 1 Jul 2017 http://2017.eres.tudelft.nl/index.html |
Conference
Conference | ERES 2017: 24th Annual Conference of the European Real Estate Society |
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Abbreviated title | ERES17 |
Country/Territory | Netherlands |
City | Delft |
Period | 28/06/17 → 1/07/17 |
Internet address |
Keywords
- user values
- occupant well-being
- user satisfaction
- office renovation
- work environment