User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products

Katerina Gorkovenko; D.S. Murray-Rust

doi:10.1007/798-981-19-4472-7

User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products

Human Information Communication Design

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Abstract

Connected products present new opportunities for conducting in-the-wild design research, where live data is transmitted by devices about their use and function. However, industry data gathering practices have raised public concerns around privacy and security. Thus, we need to account for users’ perspectives on how data is gathered and used. A technology provocation was used to spark discussion on the acceptability of physical devices collecting information for design research. Attitudes ranged from extreme unease to lack of concern, with varying beliefs about the trustworthiness and capability of researchers and companies. A range of real and speculative contexts prompted participants to examine value trade-offs between themselves and corporations, privacy and ethical issues, agency, and informed consent. Based on this we set out implications for carrying out data-driven design in order to unlock potential value while respecting user privacy and time.

Original language	English
Title of host publication	With Design: Reinventing Design Modes
Subtitle of host publication	Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021)
Editors	Gerhard Bruyns, Huaxin Wei
Publisher	Springer Nature
Pages	2201-2221
ISBN (Electronic)	978-981-19-4472-7
ISBN (Print)	978-981-19-4471-0
DOIs	https://doi.org/10.1007/798-981-19-4472-7
Publication status	Published - 2022
Event	IASDR 2021: the 9th Congress of the International Association of Societies of Design Research - Hong Kong, China Duration: 5 Dec 2021 → 9 Dec 2021

Conference

Conference	IASDR 2021: the 9th Congress of the International Association of Societies of Design Research
Country/Territory	China
City	Hong Kong
Period	5/12/21 → 9/12/21

Keywords

Acceptability
Theoretical Framework for Acceptability
Data-driven design
Design research
IoT
Smart devices
In the wild
Human-centred design
Ethics

Access to Document

10.1007/798-981-19-4472-7

Cite this

Gorkovenko, K., & Murray-Rust, D. S. (2022). User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products. In G. Bruyns, & H. Wei (Eds.), With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021) (pp. 2201-2221). Springer Nature. https://doi.org/10.1007/798-981-19-4472-7

Gorkovenko, Katerina ; Murray-Rust, D.S. / User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products. With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021). editor / Gerhard Bruyns ; Huaxin Wei. Springer Nature, 2022. pp. 2201-2221

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title = "User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products",

abstract = "Connected products present new opportunities for conducting in-the-wild design research, where live data is transmitted by devices about their use and function. However, industry data gathering practices have raised public concerns around privacy and security. Thus, we need to account for users{\textquoteright} perspectives on how data is gathered and used. A technology provocation was used to spark discussion on the acceptability of physical devices collecting information for design research. Attitudes ranged from extreme unease to lack of concern, with varying beliefs about the trustworthiness and capability of researchers and companies. A range of real and speculative contexts prompted participants to examine value trade-offs between themselves and corporations, privacy and ethical issues, agency, and informed consent. Based on this we set out implications for carrying out data-driven design in order to unlock potential value while respecting user privacy and time.",

keywords = "Acceptability, Theoretical Framework for Acceptability, Data-driven design, Design research, IoT, Smart devices, In the wild, Human-centred design, Ethics",

author = "Katerina Gorkovenko and D.S. Murray-Rust",

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doi = "10.1007/798-981-19-4472-7",

language = "English",

isbn = "978-981-19-4471-0",

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editor = "Gerhard Bruyns and Huaxin Wei",

booktitle = "With Design: Reinventing Design Modes",

publisher = "Springer Nature",

note = "IASDR 2021: the 9th Congress of the International Association of Societies of Design Research ; Conference date: 05-12-2021 Through 09-12-2021",

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Gorkovenko, K & Murray-Rust, DS 2022, User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products. in G Bruyns & H Wei (eds), With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021). Springer Nature, pp. 2201-2221, IASDR 2021: the 9th Congress of the International Association of Societies of Design Research, Hong Kong, China, 5/12/21. https://doi.org/10.1007/798-981-19-4472-7

User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products. / Gorkovenko, Katerina; Murray-Rust, D.S.
With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021). ed. / Gerhard Bruyns; Huaxin Wei. Springer Nature, 2022. p. 2201-2221.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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N2 - Connected products present new opportunities for conducting in-the-wild design research, where live data is transmitted by devices about their use and function. However, industry data gathering practices have raised public concerns around privacy and security. Thus, we need to account for users’ perspectives on how data is gathered and used. A technology provocation was used to spark discussion on the acceptability of physical devices collecting information for design research. Attitudes ranged from extreme unease to lack of concern, with varying beliefs about the trustworthiness and capability of researchers and companies. A range of real and speculative contexts prompted participants to examine value trade-offs between themselves and corporations, privacy and ethical issues, agency, and informed consent. Based on this we set out implications for carrying out data-driven design in order to unlock potential value while respecting user privacy and time.

AB - Connected products present new opportunities for conducting in-the-wild design research, where live data is transmitted by devices about their use and function. However, industry data gathering practices have raised public concerns around privacy and security. Thus, we need to account for users’ perspectives on how data is gathered and used. A technology provocation was used to spark discussion on the acceptability of physical devices collecting information for design research. Attitudes ranged from extreme unease to lack of concern, with varying beliefs about the trustworthiness and capability of researchers and companies. A range of real and speculative contexts prompted participants to examine value trade-offs between themselves and corporations, privacy and ethical issues, agency, and informed consent. Based on this we set out implications for carrying out data-driven design in order to unlock potential value while respecting user privacy and time.

KW - Acceptability

KW - Theoretical Framework for Acceptability

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KW - Design research

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KW - Smart devices

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KW - Human-centred design

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Gorkovenko K, Murray-Rust DS. User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products. In Bruyns G, Wei H, editors, With Design: Reinventing Design Modes : Proceedings of the 9th Congress of the International Association of Societies of Design Research (IASDR 2021). Springer Nature. 2022. p. 2201-2221 doi: 10.1007/798-981-19-4472-7

User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products

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