How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale

Denis Bulygin

doi:10.1145/3490100.3516478

How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale

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Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Abstract

In recent years, conversational agents (CAs) have been receiving more attention as tools for collecting data through qualitative interviews. The problem is we know little about how CAs affect both the interviewees and interviewers. This PhD project is dedicated to studying how to evaluate CA-mediated interviews and their effects on participants (both interviewees and interviewers). The findings of this project will allow us to support the interview practitioners with the tools for interview analytics and interview data analysis. It will be especially helpful in the large-scale settings which CA-mediated interviews enable. This proposal describes State-of-the-art on the topic and presents the motivation of a study with key research questions to answer.

Original language	English
Title of host publication	27th International Conference on Intelligent User Interfaces, IUI 2022 Companion
Publisher	Association for Computing Machinery (ACM)
Pages	124-128
Number of pages	5
ISBN (Electronic)	978-1-4503-9145-0
DOIs	https://doi.org/10.1145/3490100.3516478
Publication status	Published - 2022
Event	27th International Conference on Intelligent User Interfaces, IUI 2022 - Virtual, Online, Finland Duration: 22 Mar 2022 → 25 Mar 2022

Publication series

Name	International Conference on Intelligent User Interfaces, Proceedings IUI

Conference

Conference	27th International Conference on Intelligent User Interfaces, IUI 2022
Country/Territory	Finland
City	Virtual, Online
Period	22/03/22 → 25/03/22

Bibliographical note

Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care
Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

chatbots
conversational agents
interviews
large-scale interviewing

Access to Document

10.1145/3490100.3516478

3490100.3516478Final published version, 718 KB

Cite this

Bulygin, D. (2022). How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale. In 27th International Conference on Intelligent User Interfaces, IUI 2022 Companion (pp. 124-128). (International Conference on Intelligent User Interfaces, Proceedings IUI). Association for Computing Machinery (ACM). https://doi.org/10.1145/3490100.3516478

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Bulygin, D 2022, How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale. in 27th International Conference on Intelligent User Interfaces, IUI 2022 Companion. International Conference on Intelligent User Interfaces, Proceedings IUI, Association for Computing Machinery (ACM), pp. 124-128, 27th International Conference on Intelligent User Interfaces, IUI 2022, Virtual, Online, Finland, 22/03/22. https://doi.org/10.1145/3490100.3516478

How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale. / Bulygin, Denis.
27th International Conference on Intelligent User Interfaces, IUI 2022 Companion. Association for Computing Machinery (ACM), 2022. p. 124-128 (International Conference on Intelligent User Interfaces, Proceedings IUI).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Bulygin D. How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale. In 27th International Conference on Intelligent User Interfaces, IUI 2022 Companion. Association for Computing Machinery (ACM). 2022. p. 124-128. (International Conference on Intelligent User Interfaces, Proceedings IUI). doi: 10.1145/3490100.3516478

How do Conversational Agents Transform Qualitative Interviews? Exploration and Support of Researchers' Needs in Interviews at Scale

Abstract

Publication series

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Bibliographical note

Keywords

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